Check with seller Nhân Viên IT Help Desk Quận 1
- Location: Hồ Chí Minh, Quận 1, Quận 1, Hồ Chí Minh, VietNam
Mô tả công việc
∙ Provide helpdesk support and resolve problems to the end user’s satisfaction∙ Monitor and respond quickly and effectively to requests received through the IT helpdesk∙ Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority∙ Infrastructure/Network management: Responsible for installing, maintaining and supporting computer communication networks within company;∙ Help desk and End-user support: Installing and configuring computer hardware operating systems and applications;∙ Troubleshooting system and network problems and diagnosing and solving hardware/ software faults in office and project site offices;∙ Manage and maintain computer in good operation
∙ Other office tasks as requested such as management of company equipments & instruments
∙ Utilize and maintain the helpdesk tracking software∙ Document internal procedures∙ Assist with onboarding of new users∙ Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment∙ Install, test and configure new workstations, peripheral equipment and software∙ Maintain inventory of all equipment, software and software licenses∙ Report issues to the Service Desk for escalation∙ Perform timely workstation hardware and software upgrades as required Yêu cầu ứng viên
1 or 2 years of experience in IT (preferred, not required)
Experience in Education/Service environment is preferred
Able to communicate in English
Able to cope with shift rotation (3 shifts, Morning, Evening, and Night shift, weekly rotation)
Good communication, customer focus and agility
Quyền lợi
Full-time contract, competitive salary package
Annual leave, holiday allowance, tuition discount up to 100%
Lunch allowance, and telephone support
Full insurance during probation and premium health package
Bonding activities: team-building, company trip, year-end party,
Cách thức ứng tuyển Hạn nộp hồ sơ: 01/05/2024
Useful information
- Avoid scams by acting locally or paying with PayPal
- Never pay with Western Union, Moneygram or other anonymous payment services
- Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
- This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"
Related listings
-
Nhân Viên Content Website Part-TimeViệc tìm người - Quận Bình Thạnh (Hồ Chí Minh) - 2022/05/02 Check with seller
Mô tả công việc • Viết bài về căn hộ và Blog theo chủ đề;• Đóng góp các ý tưởng nội dung sáng tạo cho Công ty;• Thực hiện báo cáo tiến độ & kết quả công việc định kỳ;• Có laptop, điện thoại, phương tiện làm việc trong quá trình làm việc Yêu cầu ứ...
-
UI/UX Designer ($1000 - $2000)Việc tìm người - Quận 2 (Hồ Chí Minh) - 2022/05/02 Check with seller
Mô tả công việc Lên wireframe, mockup UXUI cho web và mobile app theo yêu cầu Nghiên cứu và phát triển các tính năng cho website, bao gồm: Phân tích hành vi và nhu cầu người dùng, thiết kế giao diện phù hợp (bao gồm cả UI và UX), làm việc với Develop...
-
QA EngineerViệc tìm người - Quận Bình Thạnh (Hồ Chí Minh) - 2022/05/02 Check with seller
Mô tả công việc - Review requirements specifications, and technical documents to provide timely andmeaningful support - Create detailed, comprehensive, and well-structured test cases - Design and write test cases, regression tests and test scenarios;...
Comments
Leave your comment (spam and offensive messages will be removed)